Thank you for choosing AmpMojo.com for your online shopping needs. This Shipping Policy outlines important information regarding the shipping process and procedures to ensure a smooth and satisfactory shopping experience. Please read this policy carefully before placing an order.

 

1. Order Processing Time:

   • We strive to process and ship orders as quickly as possible. Orders are typically processed within 3-5 business days (excluding weekends and holidays) from the date of purchase. However, please note that processing times may vary depending on product availability and order volume.

2. Shipping Methods and Delivery Estimates:

   • We offer various shipping methods to accommodate different needs. During the checkout process, you will have the option to select your preferred shipping method.

   • Once your order has been processed, the estimated delivery time will depend on the shipping method chosen, as well as the destination. Please note that these are only estimates, and actual delivery times may vary due to unforeseen circumstances or carrier delays.

   • Shipping methods may include standard ground shipping, expedited shipping, or other available options. The applicable shipping costs and estimated delivery times will be displayed during the checkout process.

3. Shipping Restrictions:

   • We currently offer shipping within the Continental United States. However, please note that some products may have specific shipping restrictions due to legal or logistical reasons. If a product is not eligible for shipping to your location, you will be notified during the checkout process.

   • Additionally, please ensure that you provide a valid and complete shipping address. We are not responsible for any delays or non-delivery resulting from incorrect or incomplete address information.

4. Order Tracking:

   • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. Please allow some time for the tracking information to be updated by the carrier before it becomes available for tracking.

5. Lost or Damaged Packages:

   • In the rare event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to initiate an investigation and resolve the issue in a timely manner.

6. International Shipping:

   • For international shipments, please be aware that additional customs duties, taxes, or fees may apply upon entry into your country. These charges, if any, are the responsibility of the recipient. We recommend contacting your local customs office for more information regarding customs policies and potential charges.

7. Returns and Exchanges:

   • For information about returns, exchanges, or any issues related to your order, please refer to our Return Policy available on our website.

8. Contact Information:

   • If you have any questions, concerns, or require assistance regarding our shipping policy or your order, please don't hesitate to contact our customer support team. You can reach us at info@ampmojo.com.

 

Please note that this Shipping Policy is subject to change without prior notice. The version of the policy in effect at the time of your order will apply.

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Last updated: 06/01/2023

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Thank you for choosing AmpMojo. We appreciate your business and look forward to serving you with the utmost care and efficiency in delivering your purchases.